Need Telephone Number
Need a telephone number for your business? See the 1300, 1800 and Phoneword choices, what sign-up asks for and where published plan prices start.
Needing a telephone number for a business comes down to three questions: what kind of number, what it costs, and what you need ready to connect it. The published answers: the products are 1300 numbers, 1800 numbers and Phonewords; published plans start at $10 per month (Phonewords from $40); and sign-up asks for the number the service will connect to.
The three published options
- 1300 number: a shared-cost business number — caller and business each bear part of the call cost. Plans start at $10 per month, month-to-month with no lock-in.
- 1800 number: free for callers in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word on the telephone keypad. Pricing starts from $40 per month, with desirability and availability affecting the price. Premium number terms differ from standard plans — the pricing page sets out the detail.
What to have ready
The connection number comes first: the sign-up flow asks for the number the service will connect to, so know which phone will answer the calls. Beyond that, the flow does not ask for much — a plan choice and, if you want a word rather than a plain number, a word shortlist to check against availability.
Availability is the one variable you cannot control. Find a Number searches available 1300/1800 Phonewords, but a search result is not a reservation, and the exact number and price are confirmed before you connect.
What it costs to start
Standard 1300 and 1800 plans are month-to-month with no lock-in, starting at $10 per month, ex GST. Per-minute call rates differ by plan and by whether calls arrive from fixed lines or mobiles — the current tables are on the pricing page. Phonewords are premium numbers with their own terms, also on that page.
Worth knowing before you start
- These are business inbound numbers. Personal, residential or temporary phone service is not a published product here.
- No activation timeframe is published on this site, so none can be quoted here. Confirm timing with the team on 1300 327 934 if it matters.
- A 1300 or 1800 number is not a geographic landline tied to a city — it is a national inbound number.
Need a telephone number: questions
Do I need a new phone line?
What is published is that sign-up asks for the number the service will connect to — the phone you answer. Nothing further about lines or hardware is stated on this page.
How much will it cost?
Published 1300 and 1800 plans start at $10 per month, ex GST, month-to-month. Phonewords start from $40 per month with different terms. Call rates are on the pricing page.
Can I pick the digits or the word?
You choose from what is available. The published search covers Phonewords — check your word on Find a Number; availability is confirmed before connection.
Is a free number an option?
No free product is published. The starting point is $10 per month for standard 1300 and 1800 plans.
How long until calls come through?
No activation timeframe is published on this site, so none can be quoted here. Ask the team when you sign up.
Business telephone numbers
Get your business telephone number
Search available Phonewords or contact the team about 1300 and 1800 number plans and availability.