Need A Phone Number
Need a phone number for your business? Compare 1300, 1800 and Phoneword options on caller cost and memorability, then check availability online.
If you need a phone number for your business, the decision underneath the search is which of the three published products fits: a 1300 number (shared cost), an 1800 number (free for callers, business pays call charges) or a Phoneword (a word on the keypad, from $40 per month). Once the type is chosen, the rest is checking availability and connecting the service to the phone you answer.
The quick facts:
- 1300 number: caller and business share the call cost. Published plans start at $10 per month, month-to-month with no lock-in.
- 1800 number: callers dial free in the stated Australian 1800-number context; the business pays the call charges. Plans also start at $10 per month.
- Phoneword: a 13, 1300 or 1800 number that spells a word — often your business name. Pricing starts from $40 per month, with desirability and availability affecting the price.
- Availability: not guaranteed. Find a Number searches available 1300/1800 Phonewords; a search result is not a reservation.
- Connection: sign-up asks for the number the service will connect to — the phone you answer.
Match the number to the job
Start with who should pay for the call. A support or service line that wants no cost barrier for callers points to 1800. A general enquiry line where sharing the cost suits the call volume points to 1300. If the number has to work in marketing — remembered from a sign, van or ad rather than read from a screen — a Phoneword turns it into a word instead of ten digits.
These are trade-offs, not guarantees: the products differ in what they cost callers and how they read, and neither difference promises any particular call volume or outcome.
What to have ready
Have the answering phone sorted — sign-up asks for the number the service will connect to. Have a budget reference from the pricing page, where the current plan fees and per-minute call rates are published. And if you want a word rather than a plain number, shortlist two or three candidates, because availability is not promised for any specific word.
Then get it
Search availability, pick the plan that matches your expected call volume, and sign up. Standard 1300 and 1800 plans are month-to-month with no lock-in; premium numbers such as Phonewords carry different terms, set out on the pricing page. No activation timeframe is published on this site, so none can be quoted here — if timing matters, confirm with the team on 1300 327 934.
Need a phone number: questions
Can I get a free phone number?
There is no free published product. Plans start at $10 per month for 1300 and 1800 numbers; Phonewords start from $40 per month.
Is this for personal phone numbers?
No. The published products are business inbound numbers — 1300, 1800 and Phonewords. Personal or residential phone service is not a published product here.
1300 or 1800 — which do I need?
It comes down to caller cost: an 1800 number is free for callers in the stated Australian context, while a 1300 number shares the cost between caller and business. The 1300 vs 1800 comparison covers the differences.
Can I choose the number itself?
Yes, subject to availability. Search Find a Number for available Phonewords; the exact number and price are confirmed before you connect.
What do I need before signing up?
The number the service will connect to — the phone you will answer calls on — and a plan choice from the pricing page.
Business phone numbers
Get the phone number you need
Search available Phonewords or contact the team about 1300 and 1800 number options for your business.