My Business Number — Find It or Choose It

"My business number" is a search with two possible intents, and the paths do not overlap. If the business already has one, the job is finding it — in your own records, not in a lookup service. If it does not, the job is choosing one — the published flow. This page covers both, and the difference matters more than either path alone.

Path 1: finding the number you already have

A business number, once published, lives in the business's own materials: the website header, quote templates, invoices, email signatures, directory listings, the signage. That is where your number is findable — not in any lookup service, because this site publishes available numbers for sale, not a directory of numbers in use. If the number has gone missing internally, the audit is simple: every place the business shows its contact details, in one pass, and the number will be in most of them.

Path 2: choosing the number you do not have

If the search was aspirational — a business number the business does not yet have — the published flow is the answer: a 1300, 1800 or Phoneword number chosen from the available listing, on plans from $10 per month, with the answering point nominated at sign-up. A word adds a component from $40 per month, priced on availability and desirability. The pricing page and the terms and conditions are the two documents to read along the way.

Why the paths cannot swap

Because the two jobs need different tools. A lookup of an existing number needs a directory — which this site deliberately is not; it lists numbers for sale, and numbers in use are nobody's business but their holders'. A choice of a new number needs a market — which the listing is. Confusing the two is how people end up searching for their own number on a sales tool and wondering why it is not there.

The handover between the paths

Businesses cross from path 2 to path 1 the moment their number is published: from then on, the finding-audit is the maintenance routine, and consistency across surfaces is what keeps the number findable. The published flow does not end at sign-up — it ends when the number is everywhere the business is.

Related reading: using your number well, the number on display, or the 1300 numbers overview.

My-number questions

Can you look up my business number for me?

No — this site lists available numbers for sale, not a directory of numbers in use. Your number lives in your own published materials; that is the honest place to find it.

I have a number from another provider — what then?

That number's arrangements live with its provider. The published flow here is for choosing a new number from the available listing; transfers are not described on these pages, so ask the team on 1300 327 934 about your specific situation.

How do I stop losing track of my number?

Publish it once, identically, everywhere — the audit habit from path 1 takes minutes when the number is consistent, and it is the same habit that keeps customers finding it.

Can I have my number spell my business name?

That is path 2 with a word: search the name on Find a Number, and if it is available and confirmed at sign-up it carries the published component from $40 per month.