Local Business Phone Number
Looking for a local business phone number? See what the 1300, 1800 and Phoneword options here cover, and where the geographic local number boundary sits.
The honest answer on local numbers
If by "local business phone number" you mean a geographic landline with an area code tied to a suburb or region, that is not what this site sells. The numbers offered here are national inbound numbers — a 1300 number, an 1800 number or a Phoneword — that a local business can publish and answer from wherever it operates. The custom local phone number page compares those options with the geographic kind in detail.
- What is offered: 1300 and 1800 inbound numbers and Phonewords, which are not tied to an area code or a single exchange.
- Who they suit: a business serving one suburb or a whole region can publish one number and keep it as it grows or moves.
- What it costs: published 1300 and 1800 plans start at $10 per month, month-to-month with no lock-in; Phoneword licences start from $40 per month.
- What is not offered: geographic local numbers with an area code, and this page does not establish any area-code or regional routing capability.
What a national inbound number does for a local business
A 1300 number is a shared-cost business number: callers pay a local call rate and the business pays the per-minute rate. An 1800 number is free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. Both are published on plans from $10 per month, and the full plan list with call rates is on the pricing page. All pricing is ex GST.
Because the number is national, it stays the same if you open a second location, move premises or change the way calls are handled. That is the practical trade: you give up an area code signal and gain a single contact point that does not need reprinting when the business changes shape.
If geography matters to your callers
There is one published way to factor location into call handling: the Postcode Prompter add-on, at $250 per month, routes callers by the postcode they dial in from. It is an add-on to a plan, not a geographic number, and its published purpose is limited to that routing behaviour. Call Tracking Numbers ($5 per month) and an IVR Keypress Menu ($35 per month) are the other listed add-ons.
To check whether a specific word-based number is available, use Find a Number to search available 1300 and 1800 Phonewords. Availability is not promised for any specific word. For the comparison with the geographic kind, read local phone numbers, and for digits chosen on purpose rather than issued at random, see custom local phone numbers.
Local business phone number: questions
Do you sell geographic local numbers with area codes?
No. This site offers national inbound numbers — 1300, 1800 and Phonewords — and this page does not establish any area-code or geographic landline capability.
Can a local business use a 1300 or 1800 number?
Yes. A national inbound number can be published by a business serving any area. Callers dial the same number regardless of where they are, and the business answers on its chosen plan.
Can calls be routed by caller location?
The Postcode Prompter add-on, at $250 per month, routes callers by the postcode they dial in from. It is an add-on to a plan, not a geographic number service.
What does a number for a local business cost here?
Published 1300 and 1800 plans start at $10 per month and are month-to-month with no lock-in. Phoneword licences start from $40 per month plus a $50 setup, subject to number selection and availability, on a 12-month rolling contract. All pricing is ex GST.
Local business numbers
Check what is available
Search available 1300 and 1800 Phonewords, or talk with the team about the inbound options.