How to Get a Business Number Setup

Setting up a business number follows four published steps: choose the number type, search what is available, choose a plan, and connect the number to the line that answers. One boundary matters before starting: no activation timeframe is published on this record, so this page sets out the path without promising how long any stage takes.

Step 1: choose the number type

1300 number: a shared-cost business number; fixed-line callers pay a local call rate in the Australian 1300-number context.
1800 number: free for callers in the Australian 1800-number context; the business pays the call charges.
Phoneword: a 13, 1300 or 1800 number spelling a word on the keypad, from $40 per month with desirability and availability affecting the price.

The formats are national inbound numbers; geographic area-code numbers are not part of the setup path. The best way to get a business phone number overview compares them in more depth.

Step 2: search availability

Find a Number searches available 1300/1800 Phonewords without an account. A listing is a snapshot of availability, not a reservation, and it does not carry a guaranteed price — for word numbers the exact number and price are confirmed before connection.

Step 3: choose a plan

Published 1300 and 1800 plans sit at $10, $15, $39, $79 and $99 per month, each with its own call-rate table on the pricing page. Standard plans are month-to-month with no lock-in; premium word numbers carry a 12-month rolling contract with a $50 setup, subject to number selection and availability. All pricing is ex GST.

Step 4: connect the number

The sign-up flow asks for the number the service will connect to — the answer point where calls land. That is the published scope of the connection step. It is deliberately narrow: nothing on this record extends the setup into routing, device or coverage claims, and the team can be reached on 1300 327 934 if the setup needs a human check.

What the setup record does not cover

An activation timeframe — the sources behind this page do not publish one, so confirm timing with the team rather than assuming it.
Porting arrangements for an existing number — not covered here; ask before committing either way.
Outcome claims — nothing in the published setup promises calls, sales or recall uplift.

Setup questions

How long does a business number take to set up?

This record does not publish an activation timeframe, so this page cannot state one. If timing matters to your launch, confirm it with the team on 1300 327 934 before you commit.

What do I need before starting the setup?

A chosen number type, an available number, and the line the service will connect to — the sign-up flow asks for that connection detail directly.

Can I set up a number with my existing landline?

The published setup asks for the number the service will connect to, so the answer point is part of sign-up. Beyond that, this page does not make line-type or routing claims — confirm specifics with the team.

Can I transfer an existing number instead?

Porting arrangements are not covered on this record. Ask the team via the contact page before assuming a transfer is possible in your case.

What does the setup cost?

Standard 1300/1800 plans start at $10 per month; a Phoneword starts from $40 per month plus a $50 setup, subject to number selection and availability, on a 12-month rolling contract. All pricing is ex GST — see the pricing page for the full tables.