How to Get a 1300 Number — the Short Version

The short version of getting a 1300 number: search what is available, choose a plan, sign up with your answering point, read the terms. Nothing in the published flow is more complicated than that — the complications people hit come from skipping the preparation. Here is the four-step version with the three things to have ready first.

Have these three things ready

A shortlist of digits or words: from Find a Number, which lists available 1300/1800 Phonewords by word or last six digits. Two or three candidates, because availability moves.
A plan in mind: the published 1300 plans run $10, $15, $39, $79 and $99 per month with different call rates — the pricing page is the comparison to read.
The answering point: the signup flow asks for the number the service will connect to — the phone your calls reach.

The four steps

1. Search. Type a word or the last six digits; the results are the current available listing, and a specific number is not guaranteed until it is confirmed.

2. Choose the number. A plain 1300 number starts at the plan floor. If the number spells a word, that is a Phoneword — priced from $40 per month with availability and desirability affecting the price of the specific word.

3. Sign up. The flow takes your chosen number and your answering point. This is also where the number gets confirmed.

4. Read the terms. The terms and conditions govern licence, billing and cancellation — before you pay, not after.

Why the order matters

The steps are sequenced so each one feeds the next: searching first means you shop only in numbers that exist; having a shortlist means one gone number does not restart the process; choosing the plan before sign-up means the only surprise left is none; and reading the terms last — but before paying — means the obligations arrive before the money does. Reversing the order is how people end up negotiating for a number that was never available or paying for a plan whose rates never fit.

What the short version leaves out

Timing: the published pages state no activation timeframe, so this page will not invent one — ask the team on 1300 327 934 for current information. And transferring an existing number is not covered here; that is a separate conversation with the team, not part of the standard new-number flow described on the published pages.

Related reading: the buy a 1300 number pillar, the how to get a 1300 number in Australia walkthrough, or 1300 number Australia buy.

Getting a 1300 number: questions

What is the minimum to get started?

One available number from the search, the answering point, and a plan from the pricing page. The $10 per month entry plan is the published floor.

Can I get a 1300 number that spells a word?

Yes — that is a Phoneword, if the word is available. Search it on Find a Number; pricing starts from $40 per month with desirability and availability affecting the price.

Do I need a phone line first?

The signup flow asks for the number the service will connect to — an answering point. The published pages do not go further into line requirements, so confirm your setup with the team at sign-up.

Can I use my existing 1300 number instead?

Bringing an existing number is not part of the new-number flow on this page — the published FAQ mentions porting but its conditions are not set out here. Ask the team about your specific number.