Getting a 1300 Phone Number

Getting a 1300 phone number means putting a shared-cost inbound number on a monthly plan: customers dial the 1300 contact point, the caller pays a local call cost, and your business pays the remainder on plans starting at $10 per month. What follows is what you actually get, and the decisions that come before the sign-up form.

What you actually get

A published contact point: one number for the website, signage and invoices — a 1300 prefix plus a six-digit tail you choose from what is available.
A caller arrangement: shared cost is fixed by the number type; you cannot change it, but you can pick 1800 instead if you want callers to pay nothing in the Australian context.
A chosen plan: published 1300 plans run across $10, $15, $39, $79 and $99 per month, each with its own fixed-line and mobile call rates. The pricing page holds the tables.
An answering point: the signup flow asks for the number the service will connect to — the phone your calls reach.

Three decisions before you sign up

Which number: search available 1300/1800 Phonewords by word or last six digits. Availability is not guaranteed for a specific number, and a word (a Phoneword) is priced separately, from $40 per month with availability and desirability affecting the price.

Which plan: compare the current rate tables against your expected call volume and caller mix — fixed-line and mobile rates differ on every plan.

Which terms: the terms and conditions govern licence, billing and cancellation. Read them before purchasing, not after.

Once the number is live

Getting the number and getting value from it are two steps. Publish the one number everywhere customers might look — the website, quotes, invoices, signage — so there is never a second version to doubt. Then, after a few real months, read the plan tables against actual call volume: the published rate structure makes it straightforward to see whether the plan you started on still fits, without guessing. That review habit costs nothing and is the difference between having a number and using it well.

What getting a 1300 number does not include

Two honest limits. The published pages state no activation timeframe, so nothing on this page promises timing — ask the team on 1300 327 934 for current information. And the number comes with the answering-point step, not a broader feature bundle: the published call-management options are the three add-ons (Call Tracking Numbers, an IVR Keypress Menu and a Postcode Prompter), each listed on the pricing page.

Related reading: the getting a 1300 number in Australia pillar, the how to get a 1300 number in Australia walkthrough, or 1300 number Australia own for the word-and-digits choice.

Getting a 1300 number: questions

What is the difference between a 1300 and an 1800 number?

The caller cost: a 1300 number shares the call cost between caller and business, while an 1800 number is free for callers in the stated Australian 1800-number context and the business pays the call charges.

How much does getting started cost?

Published 1300 plans start at $10 per month. The number itself costs more only if it spells a word — Phonewords start from $40 per month, priced on availability and desirability.

How long does it take to get the number live?

The published pages do not state an activation timeframe. Ask the team on 1300 327 934 when you sign up for current timing.

Can I pick the digits?

You pick from the available listing — the search shows what exists by word or last six digits, and confirmation completes the process.