Get Business Number FAQ
Get business number FAQ: what you need to connect a 1300 or 1800 number, what published plans cost from $10 per month, and which questions have plain answers.
Most questions about getting a business number have a plain answer in the published record: you choose between a 1300 number, an 1800 number or a Phoneword, check availability, pick a published plan from $10 per month, and complete sign-up with the number your service will connect to. A few questions — activation timing and porting among them — do not have a published answer here, and this FAQ says so rather than guessing. The full contact points are 1300 327 934 and info@1300easydial.com.au.
The published facts behind the FAQ
- Products: 1300 numbers (shared cost — callers pay a local call rate), 1800 numbers (free for callers in the stated Australian 1800-number context) and Phonewords, which spell a word on a 13, 1300 or 1800 number.
- Plans: 1300 and 1800 plans are published at $10, $15, $39, $79 and $99 per month, ex GST, month-to-month with no lock-in.
- Phonewords: from $40 per month, with the desirability and availability of the word affecting the price.
- Search: Find a Number searches available 1300/1800 Phonewords. Availability is not guaranteed for a specific word.
- Sign-up: the flow asks for the number the service will connect to.
Questions with plain answers
What do I need to get a business number?
Two decisions and one detail: which type of number you want (1300, 1800 or Phoneword), which published plan it sits on, and the number the service will connect to — the sign-up flow asks for that connection detail directly.
How much does a business number cost?
Published 1300 and 1800 plans start at $10 per month, and Phonewords start from $40 per month with the word's desirability and availability affecting the price. All pricing is ex GST. The current plan tables and call rates are on the pricing page.
Am I locked into a contract?
Standard 1300 and 1800 plans are month-to-month with no lock-in. Premium numbers — Phonewords from $40 per month — carry different terms, which are published on the pricing page alongside the plans.
How long does activation take?
This page does not state an activation timeframe — none is published in the record this FAQ draws on. If timing is critical to your launch, ask the team directly on 1300 327 934 before you commit.
Can I keep my existing phone number?
Porting terms are not set out in the published record behind this page, so this FAQ cannot answer it honestly. Contact the team with your current number and they can confirm what is possible. The get business number guide covers the steps that are published, and the get a business number online page covers the online path.
Where do I see which numbers are available?
On Find a Number, which searches available 1300/1800 Phonewords. It is a live search of what can be checked, not a promise that a word will connect at a particular price. The do you need a business phone number page covers whether an inbound number suits your setup at all.
Straight answers
Get your business number
Search available numbers or contact the team with a question the FAQ does not answer.