Get 1800 Business Number
Get an 1800 business number: free for Australian callers, the business pays call charges, and month-to-month plans start at $10 per month ex GST.
You get an 1800 business number by choosing an available number, picking a published plan and connecting the service to the phone you answer. Callers pay nothing in the stated Australian 1800-number context; the business pays the call charges. Published 1800 plans start at $10 per month, month-to-month with no lock-in.
That is the whole proposition. The rest of this page sets out what an 1800 number does, what the published costs are and what the sign-up flow asks for.
What an 1800 number does
- Caller cost: callers can dial free in the stated Australian 1800-number context. The business pays the call charges for receiving them.
- One published number: a single contact point to print on the website, signage and quotes, separate from any personal or mobile handset number.
- Plans: published 1800 plans start at $10 per month and are month-to-month with no lock-in. Exact call rates and included minutes are listed on the pricing page.
- Phonewords on 1800: an 1800 number can spell a word on the keypad. Phoneword pricing starts from $40 per month, and premium numbers carry a 12-month rolling contract with a $50 setup, subject to number selection and availability.
How to get one
First, choose whether you want a standard numeric 1800 number or a word. Find a Number searches available 1300/1800 Phonewords — a search result is not a reservation, and availability is confirmed before you connect.
Second, pick a plan. The pricing page holds the current fee and call-rate tables for the $10, $15, $39, $79 and $99 tiers, with per-minute rates billed per second. With Cap plans the monthly fee is the only charge until the included value is used.
Third, sign up. The flow asks for the number the service will connect to, so have the answering phone ready. No activation timeframe is published on this site, so none can be quoted here — if timing matters, confirm with the team on 1300 327 934.
What it costs
Standard 1800 plans run from $10 per month, ex GST, with no lock-in. The per-minute call rates differ by plan and by whether the call arrives from a fixed line or a mobile, so read the current tables rather than relying on an estimate.
If you want the number to spell a word — your business name, a service, a tagline — that is a Phoneword. Pricing starts from $40 per month with desirability and availability affecting the price, and premium numbers run on a 12-month rolling contract with a $50 setup.
Where an 1800 number fits
An 1800 number removes the caller's cost, which is why service and support lines commonly use them. A 1300 number shares the call cost between caller and business instead, which can suit lower call volumes — the 1800 number and 1800 numbers overview pages cover the category in more detail, and the comparison pages cover 1300 versus 1800 trade-offs.
1800 number questions
What does an 1800 number cost my callers?
Nothing in the stated Australian 1800-number context — the call is free for the caller, and the business pays the call charges.
How much does it cost the business?
Published 1800 plans start at $10 per month, ex GST, month-to-month with no lock-in. Call rates depend on the plan; the current tables are on the pricing page.
Can my 1800 number spell a word?
Yes — a Phoneword can use an 1800 number. Pricing starts from $40 per month with a $50 setup, subject to number selection and availability, on a 12-month rolling contract. Search Find a Number for available words.
Am I locked into a contract?
Standard 1800 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry a 12-month rolling contract.
How long does it take to activate?
No activation timeframe is published on this site, so none can be quoted here. Ask the team when you sign up if timing matters.
1800 numbers
Get your 1800 business number
Search available Phonewords or contact the team about 1800 number plans and availability.