Do 1800 Numbers Cost?
Two honest sides to 1800 costs — callers pay nothing in the stated Australian context, and the business pays the plan and call charges. Published rows quoted.
Do 1800 numbers cost? Yes — but the question splits in two, and the published record answers both sides. The caller side: callers pay nothing in the stated Australian 1800-number context — that is the toll-free arrangement. The business side: the business pays a monthly plan fee plus per-minute call charges from its chosen row. The rows are quoted here exactly as the pricing page publishes them.
The caller side
Nothing at dial time, in the stated Australian context. The caller cost is the reason businesses choose 1800 for support and service lines; the 1800 numbers for business page works through when that trade is worth it.
The business side — published 1800 rows
| Plan | Monthly fee | Fixed line | Mobile | Includes |
|---|---|---|---|---|
| 1800 Prepaid | $10/mo | 15c/min | 35c/min | $5 call credit — Prepaid only |
| 1800 Light | $15/mo | 12c/min | 32c/min | $5 call credit |
| 1800 Cap39 (most popular) | $39/mo | 10c/min | 30c/min | 250 fixed-line mins + 100 mobile mins |
| 1800 Fixed Cap39 | $39/mo | 15c/min | 35c/min | 500 fixed-line mins |
| 1800 Mobile Cap39 | $39/mo | 12c/min | 30c/min | 250 mobile mins |
| 1800 Cap79 | $79/mo | 7c/min | 25c/min | 750 fixed-line mins + 300 mobile mins |
The published table also lists an 1800 High Volume row at $99/mo (5c/min fixed line, 16c/min mobile, $99 call credit). Call rates are per minute, calculated on a per-second basis, and with Cap plans the monthly fee is the only charge until the included value is used, then per-minute rates apply. Nothing on this page totals a bill — that depends on call patterns and the row chosen.
Related reading: 1800 number call costs, what 1300 numbers cost, or the 1300 numbers pillar.
Cost questions
Do callers pay to ring an 1800 number?
No, in the stated Australian 1800-number context. The business carries the call charges instead.
What does the business pay?
A monthly plan fee from $10 plus per-minute rates from the chosen row, with Cap-plan allowances applying first. The rows are quoted above from the pricing page.
Is there a per-call charge for the caller?
No caller charge is published in the stated Australian context — the toll-free arrangement is the product.
How do I work out my total cost?
This page does not calculate totals. Compare the published rows against your call patterns, and ask the team about anything beyond the tables.
Cost on both sides of the call
What 1800 numbers cost — and to whom
Caller side free, business side published.