Company Phone Services

Company phone services at 1300 Easy Dial mean the inbound number products published on this site: 1300 numbers, 1800 numbers and Phonewords, plus three listed add-ons for call handling. Plans start at $10 per month, ex GST. What they do not include is office equipment: this site does not publish PBX hardware, handsets or device integrations, and this page says so plainly rather than implying otherwise.

Key facts about the published services

Products: 1300 numbers, 1800 numbers and Phonewords (13, 1300 or 1800 numbers that spell a word on the telephone keypad).
Published 1300 and 1800 plans: $10, $15, $39, $79 and $99 per month, ex GST. Standard plans are month-to-month with no lock-in.
Three add-ons are published: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month).
Sign-up asks for the number the service will connect to, which becomes the answer point for incoming calls.

The number products

A 1300 number is a shared-cost business number: callers pay a local call rate and the business pays the per-minute rate. An 1800 number is free for callers in the stated Australian 1800-number context, with the business paying the call charges. A Phoneword spells a word on the keypad, so the published number can read as the company name or main service; the licence starts from $40 per month, with availability and desirability affecting the price. For the category overview, see A Business Number.

The published add-ons

Three add-ons are listed on the pricing page, each described here only by its published purpose:

Call Tracking Numbers ($5/month): see which ads and campaigns drive your calls.
IVR Keypress Menu ($35/month): an auto-attendant menu that routes callers by keypress.
Postcode Prompter ($250/month): route callers by the postcode they dial in from.

You can add these during sign-up or change them later from your online console, as stated on the pricing page. No behaviour beyond these published purposes is established on this page.

What is not published as a company service

This site does not publish office PBX systems, handset or device packages, software integrations, or guaranteed routing configurations. If your company needs those, this page cannot establish what 1300 Easy Dial provides beyond the numbers and add-ons above; contact the team with questions. Neither can any service on this page promise more calls, sales or recall — outcomes depend on your market and marketing.

Plans, costs and terms

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, differing in call rates and included value, and all pricing is ex GST. Standard plans are month-to-month with no lock-in. The current plan and call-rate tables are on the pricing page, which is the source to use for specific figures rather than estimates.

Setting the services up

If you want a word-based number, search available 1300/1800 Phonewords with Find a Number; a search does not promise a specific word or price, and the exact number is confirmed with you before connection. For a standard 1300 or 1800 number, contact the team. During sign-up you are asked for the number the service will connect to. Related reading: company phone numbers and business phone number options.

Company phone services questions

What services does 1300 Easy Dial publish for companies?

1300 numbers, 1800 numbers and Phonewords, plus three add-ons: Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month). Each add-on is described only by its published purpose.

Do I need to buy equipment?

Sign-up asks for the number the service will connect to, which becomes the answer point for incoming calls. Beyond that published step, this page does not establish handset, PBX or device requirements. Contact the team with setup questions.

How much do these services cost per month?

Published 1300 and 1800 plans are $10, $15, $39, $79 and $99 per month, ex GST. A Phoneword licence starts from $40 per month, with availability and desirability affecting the price. Add-ons are $5, $35 and $250 per month respectively.

Can callers be routed to different parts of my company?

The published IVR Keypress Menu ($35 per month) routes callers by keypress, and the Postcode Prompter ($250 per month) routes callers by the postcode they dial in from. No routing beyond these published purposes is established on this page.

Am I locked into a contract?

Standard 1300 and 1800 plans are month-to-month with no lock-in. Terms for premium numbers such as Phonewords differ; review the pricing page and the current terms and conditions before purchasing.