Business Phone Number Types
The three buyable business phone number types compared in one table — caller cost, word support, entry price — with the shared facts underneath.
There are three buyable business phone number types on this record — 1300, 1800 and Phoneword — and they differ in exactly one published dimension each. The table compares them; the notes underneath state what they share, because the shared parts are where most of the decision actually lives.
The types
| Type | Caller pays | Word support | Entry price |
|---|---|---|---|
| 1300 | A local call cost; the business pays the remainder | Up to six letters on the base | $10 per month (Prepaid row) |
| 1800 | Nothing, in the stated Australian context | Up to six letters on the base | $10 per month (Prepaid row) |
| Phoneword | Whatever its base (1300 or 1800) publishes | It is the word | From $40 per month for the word |
What they share
- State-neutral design: no area code on any type; one published number serves callers wherever they dial from in Australia.
- Plan rows: $10, $15, $39, $79 and $99 per month with per-row call rates on the pricing page; Cap plans include allowances, with per-minute rates applying after the included value is used.
- The connection path: search or arrange, apply with your answer point, and confirm — the team confirms the exact number and price before connection, and availability settles there.
What the table does not rank
Stated plainly: no type is "best" on this record. The caller-cost column is a business decision; the word column is a branding decision; the entry price is not the total cost, which depends on call patterns no page can know. No activation timeframe is published; terms sit in the terms and conditions.
Related reading: the buy a business phone number pillar, 1300 and 1800 numbers, or buying Phonewords.
Types questions
Which type suits a support-heavy business?
The 1800 row — callers pay nothing in the stated Australian context. A word on that base adds memorability from $40 per month.
Which type suits a general contact line?
Typically 1300, where callers contribute a local call cost — but the caller-cost trade-off is the reader's decision to weigh.
Is a Phoneword a separate product from 1300/1800?
It is a word riding on a 13, 1300 or 1800 base — the caller arrangement comes from the base; the word price is additional.
Which type is cheapest?
Entry prices are published ($10 per month for 1300/1800 rows; words from $40 per month) — total cost depends on call patterns and is not calculated here.
Three types, one table
The business number types, side by side
Compare, then buy on facts.