Buy a 1300 Number with Support
Buying a 1300 number with support behind it. The published contacts are 1300 327 934 and info@1300easydial.com.au. Support SLAs are not published.
If you want to buy a 1300 number with someone to call, the published contact points are the phone number and the email address: 1300 327 934 and info@1300easydial.com.au. Those are the channels 1300 Easy Dial publishes for questions before, during and after sign-up. What is not published is a support service-level agreement — no response-time or availability commitments appear on this site — and this page states that plainly rather than implying a guarantee that does not exist.
What is published, and what is not:
- Phone contact: 1300 327 934.
- Email contact: info@1300easydial.com.au.
- Self-serve: Find a Number searches available 1300/1800 Phonewords, and the pricing page publishes plan fees and call rates.
- Not published: support SLAs, response-time targets and availability commitments. Treat any timeframe from an old advertisement as unsupported.
Where the phone and email channels fit
The self-serve pages cover selection and price: you can search the number range and read the plan tables without talking to anyone. The contact channels are for what those pages cannot settle — whether a word you found is available on the terms shown, which of the $10 to $99 plan tiers matches your call pattern, or what happens with a number you already hold elsewhere. Bringing the specifics — the number, the plan, the question — is what turns a call into an answer.
Buying a 1300 number alongside the support
The product side is straightforward: standard 1300 plans start at $10 per month, month-to-month with no lock-in, and all published pricing is ex GST. Sign-up asks for the number the service will connect to, which is the one operational detail worth settling before you start. The buy a 1300 number overview covers the range, and the FAQ page answers the common product questions — but the support question this page is about resolves to the two published contacts above.
What this page does not establish
No response-time guarantee: support SLAs are not published on this site, so none can be quoted. No activation timeframe: setup speed is not published either, and this page does not estimate one. No transfer promises: no arrangements for moving an existing number are published here, so anything about an existing service belongs in a call to the team. These limits are the honest answer to "what support do I get" — the channels are published; the service levels are not.
Related reading: buy a memorable 1300 number, buy a premium 1300 number, or the buy a 1300 number pillar page.
Buying with support questions
How do I contact 1300 Easy Dial?
By phone on 1300 327 934 or by email at info@1300easydial.com.au. Both are the published contact details for questions before, during and after sign-up.
Is there a guaranteed response time for support?
No. Support SLAs are not published on this site, so this page does not state a response-time commitment. If a guaranteed response time matters to your decision, raise it directly with the team on the number above before you commit.
Can I buy a 1300 number without calling anyone?
The published path supports it: search at Find a Number, compare plans on the pricing page, and complete sign-up, which asks for the number the service will connect to. The phone and email channels remain available for anything the pages do not answer.
What do standard 1300 plans cost?
Published 1300 plans run at $10, $15, $39, $79 and $99 per month, ex GST, with call rates per minute billed per second. Standard plans are month-to-month with no lock-in. The full tables are on the pricing page.
Help before you buy
Someone to call about your 1300 number
Reach the team on 1300 327 934 or by email, or start with the number search and pricing pages on your own.