Buy a 1300 Number for Business

A 1300 number gives a business one published number for customers to call, on a shared-cost basis: callers pay a local call rate, and the business pays the per-minute charge on its plan. At 1300 Easy Dial, published business plans start at $10 per month ex GST, month-to-month with no lock-in. That is the offer in full — this page adds what a business should check before buying, and keeps to what is published.

What a 1300 number does for a business

It gives customers a single number to use when they want to call, separate from any staff member's personal or internal line. Because it is shared-cost, the caller pays a local call rate rather than the full charge — the difference from an 1800 number, where callers pay nothing and the business absorbs all call charges. Which of the two suits you depends on whether removing the caller's cost entirely matters to your customers; the buy a 1300 number pillar compares the categories in full.

The published business plans

Published 1300 plans are $10, $15, $39, $79 and $99 per month, ex GST.
Standard plans are month-to-month with no lock-in.
Call rates are per minute, billed per second, and vary by plan and by whether the caller is on a fixed line or a mobile.
With Cap plans, the monthly fee is the only charge until the included value is used.

The tier you choose should follow expected call volume, not the other way around. The full fee and rate tables are on the pricing page, which is the source of record.

Published add-ons for business use

Three add-on services are published, and their stated purposes are worth knowing when you buy:

Call Tracking Numbers ($5/month) — see which ads and campaigns drive your calls.
IVR Keypress Menu ($35/month) — an auto-attendant menu that routes callers by keypress.
Postcode Prompter ($250/month) — route callers by the postcode they dial in from.

These can be added during sign-up or changed later. Pricing is ex GST.

What to check before you buy

Availability: a specific number is never guaranteed. Search at Find a Number; the exact number and price are confirmed with you before connection.
Tier fit: compare included value and per-minute rates against your expected calls — plan matching walks through this.
Answer point: the signup flow asks for the number the service will connect to. Know which line or service takes your calls before signing up.
Terms: review the current terms and conditions before purchase.

Related reading: 1300 Phonewords cover the word-number path, and choosing a provider frames what to compare. The team is on 1300 327 934 if you would rather discuss before signing up.

Business 1300 number questions

Why would a business choose 1300 over 1800?

Caller cost. On a 1300 number, callers pay a local call rate and the business pays the rest; on an 1800 number, callers pay nothing in the Australian 1800-number context and the business pays all call charges. The choice is whether your customers absorb a small fixed cost or none at all.

How much does a business 1300 number cost?

Published plans run $10 to $99 per month ex GST, month-to-month with no lock-in on standard plans, plus per-minute call charges that vary by plan and caller device. Rates are listed on the pricing page.

Is a 1300 number tied to one location?

This page does not make location claims. What is published is that the number is one published contact point for the business and connects to the answer point you provide at sign-up. Ask the team about your specific setup if location behaviour matters.

Can I add call tracking or a menu system later?

Call Tracking Numbers ($5/month), IVR Keypress Menu ($35/month) and Postcode Prompter ($250/month) are published add-ons that can be added during sign-up or changed later from your online console, per the pricing page.

Am I locked into a long contract?

Standard 1300 plans are month-to-month with no lock-in. The exception is premium numbers — Phonewords from $40 per month — which carry a 12-month rolling contract and a $50 setup.