Buy a 1800 Number Pricing
Published 1800 plans run $10, $15, $39, $79 and $99 per month ex GST, month-to-month; Phonewords start from $40 per month plus a $50 setup fee.
Published 1800 plans at 1300 Easy Dial run $10, $15, $39, $79 and $99 per month, ex GST, and standard plans are month-to-month with no lock-in. Callers pay nothing to ring an 1800 number in the Australian 1800-number context — the business pays the call charges, which are where the tiers actually differ. The tables below quote the published figures; the pricing page is the source of record.
1800 plan pricing
| Plan | Monthly fee | Fixed line | Mobile | Includes |
|---|---|---|---|---|
| 1800 Prepaid | $10/mo | 12c/min | 32c/min | $5 call credit — Prepaid Only |
| 1800 Light | $15/mo | 12c/min | 32c/min | $5 call credit |
| 1800 Cap39 | $39/mo | 10c/min | 30c/min | 250 Fixed Line mins + 100 Mobile mins |
| 1800 Fixed Cap39 | $39/mo | 15c/min | 35c/min | 500 Fixed Line mins |
| 1800 Mobile Cap39 | $39/mo | 12c/min | 30c/min | 250 Mobile mins |
| 1800 Cap79 | $79/mo | 7c/min | 25c/min | 750 Fixed Line mins + 300 Mobile mins |
| 1800 High Volume | $99/mo | 5c/min | 16c/min | $99 call credit |
All pricing is ex GST. Call rates are per minute, calculated on a per-second basis. With Cap plans, the monthly fee is the only charge until the included value is used, then per-minute rates apply. The Prepaid plan is prepaid only, so you never wear an overage.
Phoneword pricing
An 1800 Phoneword — a number that spells a word on the keypad — starts from $40 per month, with the desirability and availability of the word affecting the price. Phonewords carry a $50 setup, subject to number selection and availability, and run on a 12-month rolling contract. No specific word or price is guaranteed in advance: use Find a Number to search, and the exact number and price are confirmed with you before connection.
Add-on services
| Service | Price | What it does |
|---|---|---|
| Call Tracking Numbers | $5/mo | See which ads and campaigns drive your calls. |
| IVR Keypress Menu | $35/mo | Auto-attendant menu that routes callers by keypress. |
| Postcode Prompter | $250/mo | Route callers by the postcode they dial in from. |
Contract terms in brief
- Standard 1300 and 1800 plans are month-to-month with no lock-in.
- Premium numbers (Phonewords, from $40 per month) run on a 12-month rolling contract with a $50 setup, subject to number selection and availability.
- All pricing is ex GST. Call rates are per minute, billed per second.
- Plans are subject to the Terms & Conditions.
Related reading: buying a cheap 1800 number frames the entry plans, plan matching compares tiers against call volume, and premium 1800 numbers explains the Phoneword terms. The buy an 1800 phone number pillar is the parent topic.
1800 pricing questions
What is the cheapest 1800 plan?
The published entry point is the 1800 Prepaid plan at $10 per month ex GST, which includes $5 call credit and is prepaid only. The next tier is Light at $15 per month, also with $5 call credit.
Do the prices include GST?
No — all published pricing is ex GST.
What happens when my included minutes run out?
With Cap plans, the monthly fee is the only charge until the included value is used; after that, the plan's per-minute rates apply, billed per second. On Cap39 that is 10c/min to fixed lines and 30c/min to mobiles.
Am I locked into a contract?
Standard 1800 plans are month-to-month with no lock-in. Premium numbers — Phonewords from $40 per month — run on a 12-month rolling contract with a $50 setup.
Why does the same call cost different rates on different plans?
Each plan publishes its own fixed-line and mobile rates — for example, High Volume at 5c/min to fixed lines versus Prepaid at 12c/min. Higher monthly tiers carry lower per-minute rates, which is why call volume should drive the tier choice.
1800 number pricing
Check the plan, then the number
All figures below are published. Search the available numbers, or read the full pricing tables before you choose a tier.