The Business Phone Options Menu

Every business phone option this site publishes fits on one menu, and the menu has five sections. This page is that menu — each option with its price and the decision it makes — so ordering becomes a matter of taste backed by published facts.

Section 1: the base

1300: shared cost — the caller pays a local call cost, the business pays the remainder. 1800: caller-free in the stated Australian 1800-number context, business pays the call charges. 13: the short six-digit format, typically used by larger national companies per the published FAQ, with no plans on the pricing page. The base decides the caller promise.

Section 2: the identity

Plain tail: any available six digits, no premium, at the plan floor. Word: a Phoneword spelling up to six letters on the keypad — from $40 per month, priced on availability and desirability, confirmed at sign-up. The identity decides how the number reads and repeats.

Section 3: the plan

Published 1300 and 1800 plans across $10, $15, $39, $79 and $99 per month — each with separate fixed-line and mobile call rates and its own included value, all on the pricing page. The plan decides the recurring cost and the per-minute exposure.

Section 4: the add-ons

Call Tracking Numbers ($5 per month): which ads and campaigns drive your calls. IVR Keypress Menu ($35 per month): an auto-attendant routing callers by keypress. Postcode Prompter ($250 per month): routing by the caller's postcode. Optional, separately priced, attached where their jobs exist.

Section 5: the connection

The answering point — the number the service will connect to, nominated at sign-up. Not priced, because it is a decision: where the calls land is the one thing the menu cannot order for you.

How the sections interact

The menu is modular but not independent: the base decides the caller promise, the identity rides the base, the plan prices both, the add-ons attach to the result, and the connection completes it. Changing a section ripples — a word changes the bill's shape, a base changes who pays per call, a plan changes the exposure. The menu rewards decisions in order: base, identity, plan, add-ons, connection — the same order every page here uses.

What is not on the menu

Lines and handsets, geographic area-code numbers, SMS capability, virtual-mobile services — all outside the published range. And outcomes: nothing on the menu is sold with calls attached.

Related reading: the Australian telephone landscape, or the business number pillar.

Menu questions

What is the cheapest complete order?

A plain tail on the $10 per month entry plan with no add-ons — the minimum viable published combination. Every other choice is an upgrade with its own price.

Can I change my order later?

The published structure supports adding add-ons and re-reading plans against volume; changing the number itself is a separate published flow, not a menu edit.

Does the menu have set meals?

No bundles are published — each section is chosen separately, which is what makes the pricing auditable. Anyone selling a "set meal" should publish its parts.

Which section matters most?

The base — it decides the caller promise, which shapes everything else. The menu rewards ordering it first.