Available 1800 Numbers
1800 numbers are national toll-free numbers for Australian businesses. See published plans from $10 per month and how to search available numbers.
An available 1800 number is a national toll-free number an Australian business can connect: callers pay nothing in the stated Australian 1800-number context, and the business pays the call charges on its plan. Which specific 1800 numbers are available changes over time and is not guaranteed, so the practical first step is to search available 1300/1800 Phonewords before building a campaign around a number.
What "available" means for an 1800 number
1800 numbers come from a finite pool, and a specific number or word is only yours once it has been searched, confirmed and connected. That has two practical consequences:
- Do not print, publish or advertise a number before its availability and price are confirmed.
- Treat the search result as a starting point. The exact number and price are confirmed with you before anything is connected.
The Find a Number tool searches available 1300/1800 Phonewords. It does not promise that a particular word will be available or available at a particular price.
What an 1800 number costs
Published 1800 plans are $10, $15, $39, $79 and $99 per month, all ex GST. Standard 1800 plans are month-to-month with no lock-in. The plans differ in included call value and per-minute rates: for example, the Cap39 plan includes 250 Fixed Line minutes plus 100 Mobile minutes, while the Prepaid and Light plans include $5 call credit. Current call rates are listed on the pricing page rather than summarised here.
The caller side is simpler: in the stated Australian 1800-number context, callers pay nothing. That is the defining difference from a 1300 number, where callers pay a local call rate and the cost is shared.
Choosing between 1800 and 1300
If removing the caller's cost matters — for support lines, complaint lines or any call you want to be friction-free — an 1800 number fits. If you want a shared-cost number where callers contribute a local call rate, a 1300 number does that. Both are national inbound numbers, so the choice is about who pays for the call, not where the business is located. For a side-by-side comparison, see 1300 or 1800 numbers.
Available 1800 number questions
Are 1800 numbers free to call?
Yes, in the stated Australian 1800-number context callers pay nothing. The business holding the number pays the call charges under its plan.
How do I find an available 1800 number?
Use Find a Number to search available 1300/1800 Phonewords. Availability is not guaranteed for a specific number or word, and the exact number and price are confirmed before you connect.
How much does an 1800 number cost the business?
Published 1800 plans run $10 to $99 per month, ex GST, and are month-to-month with no lock-in on standard plans. The plan sets the included call value and the per-minute rates that apply afterwards.
Can I keep the same 1800 number if my business moves?
An 1800 number is a national inbound number, so it is not tied to a street address or area code the way a landline number is. The answer point — the line or service that takes the calls — is what you set when you connect the number. This page does not establish the operational details of changing an answer point; contact the team for specifics.
Check 1800 number availability
Search before you commit
Use Find a Number to search available 1300/1800 Phonewords, or compare the published 1800 plans.