800 Business Numbers

If you are looking for an 800 business number, the Australian equivalent is the 1800 range: a toll-free number that customers dial free of charge in the stated Australian 1800-number context, while the business pays the call charges through its plan. Published plans start at $10 per month ex GST. This page covers the Australian 1800 context only and does not make claims about 800-range services in other countries or calls placed between them.

How the 1800 range maps to the 800 idea

The reason people search for an 800 business number is the feature: the caller pays nothing. In Australia, the 1800 code is the range with that behaviour. The business carries the full cost of each call through its monthly plan fee and per-minute rates, billed per second. That caller-pays-nothing structure is the defining feature stated for the Australian 1800 context on this site's plans.

What it costs the business

Published 1800 plans run from $10 to $99 per month, with per-minute call rates and either included minutes or call credit depending on the tier. With the Cap plans the monthly fee is the only charge until the included value is used, then the plan's per-minute rates apply. The standard plans are month-to-month with no lock-in. The current fees, rates and inclusions are published on the pricing page, and the 1800 call charges page explains how the billing works.

1300 as the shared-cost alternative

Where an 1800 number puts the whole call cost on the business, a 1300 number shares it: callers pay a local call rate and the business pays the per-minute rate for receiving the call. Both ranges use the same published plan structure. If you are weighing the two, the 1300 vs 1800 page sets out the difference.

Published add-ons on the same service

The toll-free service carries three published add-ons. Call Tracking Numbers at $5 per month shows which ads and campaigns drive your calls. The IVR Keypress Menu at $35 per month is an auto-attendant menu that routes callers by keypress. The Postcode Prompter at $250 per month routes callers by the postcode they dial in from. Each is listed on the pricing page and can be added during sign-up or changed later from your online console.

Choosing a toll-free number

A standard numeric 1800 number carries the published plan fee. If you want the number itself to spell a word, an 1800 Phoneword starts from $40 per month, priced on the desirability and availability of the word. Find a Number searches available 1300/1800 Phonewords; availability and the exact price of a specific word are confirmed before you connect rather than promised in advance.

800 business number questions

Is there an 800 number range in Australia?

This site describes the Australian toll-free option as the 1800 range and does not make claims about 800-range services in other countries. The caller-pays-nothing behaviour you are looking for is the 1800 product on this site.

Do callers pay to dial an 1800 number?

No — in the stated Australian 1800-number context the call is free for the caller, and the business pays the call charges through its plan.

What does an 1800 number cost the business?

Published plans run from $10 to $99 per month ex GST, plus the plan's per-minute rates for receiving calls, and the standard plans are month-to-month with no lock-in. The pricing page carries the current tables.

Can I get a word instead of a plain number?

Use Find a Number to search available 1300/1800 Phonewords. The exact number and price are confirmed before you connect.