What an 1800 Number Costs — Price, Parts and Commitment

The price of an 1800 number comes in three published parts, and reading only the first is how 1800 purchases go wrong. The parts: the monthly plan, the call charges the business pays on every call, and — only if the number spells a word — the word component. Here is each part, what moves it, and where it is published.

Part 1: the monthly plan

Published 1800 plans run across $10, $15, $39, $79 and $99 per month, each with different included value and rates. The plan is the fixed, knowable part of the bill — chosen once, read from the pricing page, revisited when call volume proves the neighbouring plan fits better.

Part 2: the call charges — the part buyers skip

Every call the number receives is free for the caller in the stated Australian 1800-number context and paid by the business, at the plan's per-minute rates — separate columns for fixed-line and mobile callers, with mobile running higher across the line-up. The mid and top plans include minutes that cap this exposure; the entry plans carry call credit instead. This is the part that moves with your business, and the part that makes the plan choice a volume decision.

Part 3: the word component

If the number spells a word — an 1800 Phoneword, up to six letters — the word adds a component from $40 per month, with availability and desirability affecting the specific figure. There is no published per-word list: the figure is confirmed during sign-up, against the live listing.

Reading the three parts against each other

The parts interact, which is why they are read together. A higher plan's lower per-minute rates can beat the entry plan's fee once volume passes a threshold visible in the published tables. A word component changes the monthly floor but not the call rates. And the caller-mix split means two businesses on the same plan can face different bills. The pricing page publishes every input; the only arithmetic a buyer must do is against their own expected volume — and that estimate is worth more than any advertised price.

What the price picture does not include

No hidden-fee reassurances — this page quotes only what the pricing page publishes. No activation timeframe — the pages state none, so ask the team on 1300 327 934 (standard business hours, AEST). And no outcomes — the three parts price an arrangement, not a result.

Related reading: purchasing an 1800 number for the commitment view, the toll family for the 1300 comparison, or the 1800 numbers hub.

1800 price questions

What is the cheapest 1800 number to run?

An available plain tail on the $10 per month entry plan, plus that plan's call charges. The word component exists only if you choose a Phoneword.

Why is the mobile rate higher?

The published tables price fixed-line and mobile calls separately, with mobile higher on every plan — so your caller mix changes the bill even on an unchanged plan.

Can I cap what the calls cost me?

The published mid and top plans include minutes that cap exposure up to their value; beyond it, the plan's per-minute rates apply. The tables show each plan's cap.

Does the word price ever change?

The published rule prices words on availability and desirability, confirmed at sign-up. What the terms say about changes over time is a terms question, not a marketing one.