1800 Business Number Setup

How to plan an 1800 business number setup: choose an available number, pick a published plan from $10 per month and record the answer point for calls.

Business owner taking a customer call on a mobile phone

An 1800 business number setup with 1300 Easy Dial is a choose-plan-connect flow: search for an available number, choose one of the published plans and record the answer point the calls should arrive on. Callers pay nothing in the stated Australian 1800-number context; the business carries the call charges under its plan. No activation timeframe is published, so this page does not promise one.

The setup facts, in one place:

  • Caller side: free to call, in the stated Australian 1800-number context.
  • Business side: the plan fee plus the call charges, at the published per-minute rates.
  • Plans: 1800 published plans are $10, $15, $39, $79 and $99 per month, ex GST.
  • Contracts: standard plans are month-to-month, with no lock-in.
  • Answer point: the signup flow asks for the number the service will connect to.

Step 1 — choose the number

Start with the number itself. A plain numeric 1800 number works where the toll-free prefix matters more than the digits. A Phoneword spells a word on the keypad instead, where mapping allows. Availability is not guaranteed: use Find a Number to search available 1300/1800 Phonewords, and treat the listing as a snapshot until the team confirms the exact number and price.

Step 2 — choose the plan

The published 1800 plans run $10, $15, $39, $79 and $99 per month. Each tier differs in included value and per-minute rates, so compare the rows on the pricing page rather than estimating: with the Cap plans, the monthly fee covers the included minutes first and per-minute rates apply once that value is used. Pricing is ex GST, and standard plans are month-to-month with no lock-in.

Step 3 — record the answer point

The signup flow asks for the number the service will connect to. That answer point is what gets recorded at signup. What this page does not establish is anything broader — device behaviour, routing rules or geographic coverage — because those arrangements are not published here. If a specific setup needs confirming, ask the team via the contact page.

What setup does not cover

No activation timeframe is published, so this page cannot say how long connection takes. No porting or transfer promise is made here either. Service terms, billing, suspension and cancellation are governed by the terms and conditions, which are the place to check obligations before you commit.

Related reading: 1800 number for my business, 1800 numbers for business, or the 1800 business phone number pillar.

1800 setup questions

How long does an 1800 number take to activate?

No activation timeframe is published. This page does not establish one; if timing matters to your launch, confirm it with the team before you commit.

What do callers pay?

Nothing, in the stated Australian 1800-number context. The business pays the call charges under its plan.

What will the business pay?

The plan fee — published 1800 tiers are $10, $15, $39, $79 and $99 per month, ex GST — plus call charges at the plan's per-minute rates once included value is used.

Can I use my existing phone line?

The published flow asks for the number the service will connect to, and that answer point is recorded at signup. Equipment and line arrangements beyond that are not established on this page.

Is there a lock-in?

Standard 1300 and 1800 plans are month-to-month with no lock-in.

Choose, plan, connect

Plan your 1800 business number setup

Search available numbers, compare the published plans, then record the answer point at signup.