1300 Phone Number for Business

A 1300 number gives your business one published number for customers to call, separate from any personal or staff handset numbers. It is a shared-cost number: the caller pays a local call rate and the business pays the per-minute charges on its plan. Published 1300 plans start at $10 per month, ex GST, month-to-month with no lock-in.

That is the core of what a 1300 number does for a business. The sections below cover what it costs each side, how it compares with an 1800 number and how the sign-up flow works.

What a 1300 number does for a business

One published contact point: a single number to print on the website, signage, quotes and invoices, kept separate from personal handset numbers.
Shared call cost: callers pay a local call rate to dial a 1300 number, and the business pays the per-minute rate for receiving the call.
Published plans: 1300 plans start at $10 per month. The current fee and call-rate tables are on the pricing page.
Phoneword option: a 1300 number can spell a word on the keypad. Phoneword pricing starts from $40 per month, with availability and desirability affecting the price.

What it costs the business

Published 1300 plans run across the $10, $15, $39, $79 and $99 monthly tiers, and every standard plan is month-to-month with no lock-in. Call rates are per minute, billed per second, and differ between fixed-line and mobile calls, so read the current tables on the pricing page rather than relying on an estimate. All pricing is ex GST.

If you want the number to spell your business name, that is a Phoneword. Pricing starts from $40 per month with the word's desirability and availability affecting the price, and the exact number and price are confirmed before you connect.

1300 or 1800 for your business?

The deciding difference is caller cost. On a 1300 number the caller pays a local call rate and the business pays the rest. On an 1800 number the caller pays nothing in the stated Australian 1800-number context, and the business pays the call charges. A 1300 number suits businesses that want to keep some of the call cost shared with callers; an 1800 number removes the caller's cost entirely. The 1800 numbers overview covers the toll-free option in detail.

How to get one

First, choose the number. Standard numeric 1300 numbers and Phonewords can both be searched — Find a Number lists available 1300/1800 Phonewords, and a search result is not a reservation.

Second, pick a plan from the published pricing tables.

Third, connect the service. The sign-up flow asks for the number the service will connect to, so have the answering phone ready. No activation timeframe is published on this site, so none can be quoted here — if timing matters, confirm with the team on 1300 327 934.

1300 number questions

Who pays for a call to a 1300 number?

Both sides share the cost. The caller pays a local call rate, and the business pays the per-minute rate for receiving the call on its plan.

How much does a 1300 number cost the business?

Published 1300 plans start at $10 per month, ex GST, month-to-month with no lock-in. Per-minute call rates differ by plan, so check the current tables on the pricing page.

Can a 1300 number spell a word?

Yes. A Phoneword can use a 1300 number to spell a word on the telephone keypad. Pricing starts from $40 per month, and you can search available words on Find a Number.

How long does activation take?

No activation timeframe is published on this site, so none can be quoted here. Ask the team when you sign up if timing matters.

Where can I read more before choosing?

Start with the 1300 phone number overview, then compare plans on the pricing page. Related guides cover the cost of a 1300 phone number, a 1300 phone number guide and 1300 phone number benefits.