1300 Number
A 1300 number is a shared-cost Australian business number — callers pay a local call rate, the business pays the rest. Plans start at $10 per month.
A 1300 number is a shared-cost Australian business number. Callers pay a local call rate to ring it, and the business pays the per-minute charge for receiving the call. It gives your business one published contact point that is not tied to a single handset or location listing, and it answers calls at the answer point you record when you sign up. Published plans start at $10 per month.
How a 1300 number works
The mechanics are straightforward. Customers dial the one published number. The call arrives at the answer point — the number the service will connect to, which the signup flow asks you to record. The business is billed per the plan's published rate table, with any included minutes or call credit applied first. The 1300 numbers pillar carries the full product overview.
What a 1300 number costs
Two sides to the cost. On the caller side, a local call rate applies — that is what makes 1300 a shared-cost number. On the business side, published plans are $10, $15, $39, $79 and $99 per month, ex GST, with the higher tiers carrying more included minutes or call credit. Call rates are per minute, billed per second, and with Cap plans the monthly fee is the only charge until the included value is used. The full plan and rate table is on the pricing page — it is the source of record, so check it rather than relying on a summary.
1300 compared with 1800 and Phonewords
- 1800 numbers: free for customers to call in the stated Australian 1800-number context, with the business paying the call charges. The plan table carries the same fees as 1300, so the difference is who pays per call. See 1800 numbers.
- Phonewords: a 13, 1300 or 1800 number that spells a word on the telephone keypad. Published Phoneword pricing starts from $40 per month, with availability and desirability affecting the price. See Phonewords.
- Smart numbers: the related premium number category. See Smart numbers Australia.
1300 number questions
What is a 1300 number in Australia?
A shared-cost business number. Callers pay a local call rate and the business pays the per-minute charge for receiving calls, under a published monthly plan.
Do callers pay to call a 1300 number?
Yes — callers pay a local call rate. If you want callers to pay nothing, an 1800 number is the alternative, with the business paying the call charges.
How much does a 1300 number cost the business?
Published plans run from $10 to $99 per month, ex GST, with call rates per minute billed per second. The exact table is on the pricing page.
How do I get a 1300 number?
Search available 1300/1800 Phonewords on Find a Number or arrange a standard number with the team, pick a plan, and record the answer point the service will connect to. The exact number and price are confirmed before connection.
Is a 1300 number right for a small business?
The published facts — one contact point, shared caller cost, plans from $10 per month — are the same regardless of business size. Whether that arrangement suits you depends on how your customers prefer to reach you, which this page cannot decide.
Related reading — 1300 phone numbers Australia, 1300 phone number essentials, or the 1300 phone numbers cost breakdown.
The essentials
Understand the 1300 number before you choose one
What it is, what it costs and how it differs from an 1800 number or a Phoneword.