Choose a 1300 Number Australia

To choose a 1300 number in Australia, make three calls in order: whether you want a standard numeric 1300 number or a Phoneword that spells a word, which specific number is available, and which plan will carry it. A 1300 number is a shared-cost business number — callers pay a local call rate and your business pays the per-minute rate — and published plans start at $10 per month.

Step 1: numeric number or Phoneword?

A standard numeric 1300 number is the straightforward choice when you just need a stable, published contact number. A Phoneword is a 13, 1300 or 1800 number chosen so its digits spell a word on the telephone keypad — useful when you want the number itself to carry the brand. Phoneword pricing starts from $40 per month, and availability and desirability affect the price of a specific word.

Step 2: check what is available

Availability of any specific number is not promised in advance. Find a Number searches available 1300/1800 Phonewords so you can test ideas before committing. When you sign up, the flow asks for the number the service will connect to, so have your answer point ready.

Step 3: choose a plan

Published 1300 plans are $10, $15, $39, $79 and $99 per month, with the $39 tier offered in Cap39, Fixed Cap39 and Mobile Cap39 variants. Cap39 includes 250 fixed line minutes plus 100 mobile minutes each month. Call rates are per minute, billed per second, and with Cap plans the monthly fee is the only charge until the included value is used. The current fees, inclusions and rate tables are on the pricing page.

What to weigh up before you choose

Caller cost: a 1300 number is shared cost — callers pay a local call rate, the business pays the per-minute rate. If removing the caller charge matters more, compare with an 1800 number.
Memorability: a Phoneword spells a word rather than ten digits, but word availability varies and the price reflects desirability.
Plan fit: match the plan to your call volume — the pricing page lists included minutes and call credit for each tier.
Contract: standard 1300 plans are month-to-month with no lock-in. Premium numbers carry different contract terms, so check the pricing page before choosing a Phoneword.

For the full walkthrough, see getting a 1300 number in Australia. This page covers choosing a number; it does not cover porting an existing number or activation timing.

Choose a 1300 number Australia: questions

What is a 1300 number?

A 1300 number is a shared-cost Australian business number: callers pay a local call rate and the business pays the per-minute call rate on its plan.

Should I choose a numeric number or a Phoneword?

Choose a numeric 1300 number if you need a stable published contact point. Choose a Phoneword if you want the number to spell a word on the keypad. Phonewords start from $40 per month, with desirability and availability affecting the price of a specific word.

How do I check which 1300 numbers are available?

Use Find a Number to search available 1300/1800 Phonewords. It does not promise that a particular number or word will be available or available at a particular price.

How much are 1300 plans?

Published plans are $10, $15, $39, $79 and $99 per month. Cap39 includes 250 fixed line minutes plus 100 mobile minutes per month. All pricing is ex GST and the current tables are on the pricing page.

Is there a contract on a 1300 number?

Standard 1300 plans are month-to-month with no lock-in. Premium numbers such as Phonewords carry different contract terms, which are published on the pricing page.