13 Phone Numbers for Australian Businesses

A 13 number is the shortest inbound number in the Australian family: six digits, against the ten of a 1300 or 1800 number. The published FAQ describes 13 numbers as typically used by larger national companies. 1300 Easy Dial's product range is built around 1300 and 1800 numbers and Phonewords — and a Phoneword can sit on a 13, 1300 or 1800 base — so this page compares the 13 option honestly, including what is not published about it here.

How 13 differs from 1300 and 1800

Length: six digits rather than ten — the shortest published contact point a customer can dial.
Typical use: the published FAQ notes 13 numbers are typically used by larger national companies; that is a market pattern, not a rule about who can have one.
Caller cost: the published caller-cost contrast on this site covers 1300 (shared cost) and 1800 (caller-free in the Australian context); the published pages here do not set out a 13 caller-cost arrangement, so this page does not invent one.
Plans: the published pricing page lists 1300 and 1800 plans from $10 per month. It does not list 13-number plans, so ask the team on 1300 327 934 about 13 pricing.

Reading and dialling a 13 number

Because a 13 number is six digits beginning with 13, it is written and dialled as 13 followed by four digits — one digit pair shorter than the 1300 and 1800 format, which is the whole design point: the shortest contact point a customer can dial. Do not confuse the two families when advertising: 1300 has six digits after the prefix, 13 has four. When in doubt, copy the number exactly as confirmed rather than reformatting it from memory.

13 Phonewords

A Phoneword can use a 13 number, and on that base it carries up to four letters — against six on a 1300 or 1800 base. The keypad mapping is the same: 2 ABC, 3 DEF, 4 GHI, 5 JKL, 6 MNO, 7 PQRS, 8 TUV, 9 WXYZ. Search available 1300/1800 Phonewords to see what the current listing shows, and confirm any specific number — on any base — before counting on it. Phoneword pricing starts from $40 per month with availability and desirability affecting the price.

Which number should your business use?

For most businesses the practical comparison is 1300 versus 1800: shared cost versus caller-free in the Australian context, with the plan tables on the pricing page making the trade-off concrete. A 13 number is the short, distinctive variant the published FAQ associates with larger national companies — if that is the direction you want, the team can confirm what is available and what it costs. Related reading: the 1300 numbers and 1800 numbers overviews.

13 number questions

What is a 13 number?

Australia's six-digit inbound number — the shortest of the family. The published FAQ notes it is typically used by larger national companies.

How much does a 13 number cost?

The published pricing page lists 1300 and 1800 plans but no 13-number plans, so this page cannot quote one. Ask the team on 1300 327 934 about 13 pricing.

Can a 13 number spell a word?

Yes — a 13 Phoneword carries up to four letters on the standard keypad mapping. Availability of a specific word is not guaranteed until it is confirmed.

Is a 13 number better than a 1300 number?

Different, not better: 13 is shorter, while 1300 is a shared-cost number with published plans from $10 per month. The right choice depends on the caller arrangement you want and what is available.