Terms & Conditions — 1300 Easy Dial

Terms and Conditions

Simple Telecom Pty Ltd (ABN 65 130 130 942) will supply you with telecommunications services ("Services") on the terms and conditions set out below. Words not defined in these terms and conditions have the same meaning as in the Telecommunications Act 1997.

1. Our Agreement with You

1.1 As a customer of Simple Telecom Pty Ltd these terms and conditions form the basis of our agreement with you.

1.2 Our agreement with you also includes your application or order form or online form submittal which you complete and provide to us. We may accept and rely on facsimile copy of the application or order form as if it was an original. We may accept an online form submittal as the original contract. You will be bound by a facsimile copy of the application or order form as if it was an original.

1.3 You warrant that all information provided by you in your application or order form is complete and accurate. You must notify us immediately if any of that information changes.

2. Supply of Services

2.1 We will supply the Services to you within a reasonable period after accepting your application. We will use reasonable endeavours to meet any estimated timeframes provided to you.

2.2 We may suspend or restrict the supply of Services for any reason, including to perform maintenance or upgrades, or if you breach these terms.

2.3 We reserve the right to change the features, functionality or technical specifications of the Services from time to time.

3. Charges and Billing

3.1 You agree to pay all charges for the Services in accordance with the pricing schedule applicable at the time the Services are provided.

3.2 We may vary our charges from time to time. We will provide you with at least 30 days notice of any price increase.

3.3 All charges are payable within 14 days of the date of invoice unless otherwise agreed. We may charge interest on overdue amounts at the rate of 1.5% per month.

3.4 All prices are inclusive of GST unless otherwise stated.

4. Your Obligations

4.1 You must not use the Services for any unlawful purpose or in any way that violates any applicable law or regulation.

4.2 You must not resell the Services to any third party without our prior written consent.

4.3 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Limitation of Liability

5.1 To the maximum extent permitted by law, our liability to you for any loss or damage arising out of or in connection with these terms or the Services is limited to the amount paid by you for the Services during the 12 months preceding the event giving rise to the liability.

5.2 We are not liable for any indirect, consequential or incidental loss or damage, including loss of profits, loss of revenue, loss of data or loss of business opportunity.

5.3 Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

6. Termination

6.1 Either party may terminate this agreement at any time by giving 30 days written notice to the other party.

6.2 We may terminate this agreement immediately if you breach any material term and fail to remedy that breach within 14 days of receiving notice.

6.3 Upon termination, you must pay all amounts outstanding up to the date of termination.

7. General

7.1 These terms are governed by the laws of Queensland, Australia. Each party submits to the exclusive jurisdiction of the courts of Queensland.

7.2 We may assign or novate our rights or obligations under these terms without your consent. You may not assign your rights or obligations without our prior written consent.

7.3 If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

7.4 These terms constitute the entire agreement between the parties in relation to their subject matter and supersede all previous agreements.

Last updated: August 2026