Free calls for your customers — more enquiries for you

Why choose a 1800 number?

1800 numbers are widely recognised across Australia and allow your prospects to call you for free. With a toll-free number, you can create a greater impression of reliability and attract more potential customers.

Key benefits

• Free for callers — removes the cost barrier for customers
• National coverage — one number works across Australia
• Professional image — signals an established, customer-focused business
• Call reporting — full suite of analytics to track performance
• Wide Phoneword availability — more word options than 1300 numbers

1800 vs 1300 — which is right for you?

The choice between 1800 and 1300 numbers often comes down to how you want to be perceived:

• 1800 numbers are perceived as community-focused and customer-friendly. They are ideal for customer service lines, helplines, and businesses that want to remove every barrier to contact.
• 1300 numbers are perceived as business numbers. They are the default choice for sales lines and are more cost-effective for the business.

In terms of Phonewords, 1800 numbers have a bigger range and wider availability of competitive words. This means you have more options to find the perfect match for your brand.

Call reporting and analytics

All 1800 numbers come with our full reporting suite to give you insights into how your customers and staff are utilising the services, providing insight for future business decisions. Track call volumes, duration, peak times, and more.

Getting started

Getting a 1800 number with 1300 Easy Dial is simple. Use our search tool to find available numbers, select your preferred option, and our team will handle the rest. Most numbers are activated within 2–3 business days.